Our Policies

Events

  • A signed contract and non-refundable deposit (15%) are required to secure your event.

  • Final payment is due upon date by owner.

  • Orders are not confirmed until deposit and signed agreement are received.

Booking & Payment

Client Responsibility

  • Balloon float times and decor longevity vary based on temperatures, sunlight and handling.

  • Butterr Up Balloons cannot guarantee balloons in certain conditions.A Refund will not be issued.

Butterr Up 

Inclement Weather

  • Butterr Up Balloons is not liable for delays or cancellations due severe weather, or any circumstances beyond our control.

Frequently Asked Questions

Balloon Services & Custom Orders

Delivery & Location

Ordering & Payment

Helium Balloons & Care